Terms & Conditions - November 2020

1.      Delivery

Whilst every endeavour will be made to effect deliveries on time, no guarantee as to exact dates is to be implied and no liability will be accepted for any loss or damage occasioned by delay in delivery however caused.  Any complaint of short delivery or of damage to goods delivered in the United Kingdom must be notified in writing by the buyer to the seller and the Parcel Carrier within 3-days of receipt of the goods and any complaint of short or of damage to goods delivered outside the United Kingdom must be notified in writing by the buyer to the seller and the Forwarding Agent within 7-days of receipt of the goods and any complaint of failure to deliver goods invoiced must be so notified to the seller in writing within 21-days of the date of arrival at the Terminal point.


2.     Cancellation or Postponement of Delivery.

Customers many not cancel or amend any outstanding order for goods already made, or in process of being made at the time, or for goods to be made from materials specifically ordered for the execution of such orders except by mutual written agreement and then only on terms which would fully indemnify the seller.

 Any goods previously ordered where delivery is postponed by the buyer for 30-days beyond the original date will be invoiced and payment required under the terms of clause 5 herein.


3.     Claims

If any goods supplied by Stone Marketing Limited (the Company) prove on inspection to be defective in material or workmanship the Company undertakes at its option to replace the same or refund to the buyer the price of the goods and in no circumstances will liability exceed the cost of replacement of (at the Company’s option) the price paid by the buyer for such goods.

The company shall not under any circumstances whatsoever be liable for damages whether consequential or otherwise, however caused or occasioned and this undertaking is given in place of and excludes all other warranties and conditions whatsoever whether implied by statute or otherwise.

 4.     Retention of Title

Upon delivery of any goods to the Customer the risk shall pass but the Company shall remain legal owner of them until such time as the Customer shall have paid to the Company the full price thereof and the full price of any other goods the subject of any other contract of sale between the Customer and the Company. Payment of the full price shall include, without limitation, the amount of any interest, costs or other sums payable under the terms of this and all other contracts between the Company and the Customer. The Customer acknowledges that until such time he is in possession of the goods solely as bailee for the Company and shall store the goods separately from his own goods in such a fashion as to be readily identifiable by the Company.

5.     Terms & Payment

The prices charged and against which payment must be made will be those prices ruling at the date of despatch of goods.  Unless otherwise agreed, cash with order or cash against proforma invoice if no ledger account.  With credit account the Company has the right to withdraw credit facilities in the event of any failure by the buyer to adhere to these terms of payment.  All goods ordered by the Customer from the Company shall be paid by the Customer within 30-days from the date of the invoice.

It is an express condition of sale that in the event of the Company having to have recourse to legal action or debt collecting agents against the Customer in order to obtain payment of outstanding accounts any costs incurred in so doing are payable by the Customer on a full indemnity basis and that the Company shall have the right to charge without notice interest of five per cent above Bank of Scotland base rate for the time being in force then currently in force on any over due accounts for as long as they are overdue.


6. Customer’s own conditions of purchase or buyer’s standard conditions or purchase shall not apply unless specifically accepted, in writing, in advance.


7. No variation hereto or addition hereto shall be binding upon the Company unless in writing under the hand of a responsible official of the Company.


8.     Order Value Information

        UK Destinations

8.1    Minimum Trade Order Value £100 Nett.


        Overseas Destinations

8.2    All orders are costed on an EX-

        WORKS basis.


Northern Ireland, Ireland & Channel Islands

8.3    We will use DPD’s 48-hour standard services for deliveries unless otherwise stated and agreed. 


9.     Return of Goods

Return of goods supplied in accordance with the Customer’s orders cannot be accepted unless agreed in writing.  A handling charge of 20% (excluding VAT) will be levied on all orders, which have been returned after agreement by the Company.

Non-standard goods supplied in accordance with the Customer’s orders cannot be accepted for return or credit.


10.   Special Commissioned Goods

We reserve the right to produce ± 10% on all goods produced to Customer’s specific/own label design.


11.   Current prices cancel all previous prices and are subject to alteration without further notice.